Privacy Policy

Privacy Policy
Last updated: February 17, 2025

1. Data Controller and Description
1.1 Data Controller
The data controller for this site is Can Cristofol Farm & Shop, located at:
Vende de Morna, Poligon 1 Disseminat 37, Parroquia de Sant Carles de Peralta, 07850 Santa Eularia des Riu, Illes Balears, Spain.
Mobile: (+34) 619 852 442
Email: [email protected]

1.2 Description
By accepting this privacy policy, you agree to the collection, processing, and usage of your personal and non-personal information in accordance with the regulations in place. This Privacy Policy governs how we handle your information from the moment you begin using our website.
We comply with all applicable laws, both local and European, regarding data protection.

2. Information Collected
You may use our website without providing any personal information. However, to make purchases or request services through our platform, you will need to provide certain personal details. The data collected may vary based on your use of the platform.

The personal and non-personal data collected may be provided in three ways:

  1. Automatically collected
  2. Voluntarily provided by you
  3. Provided by third parties

2.1 Automatically Collected
This may include:

  • Data collected via cookies or similar technologies stored on your device, based on your consent or other legal grounds (please refer to our Cookie Policy for more details).
  • Your IP address, device type and characteristics, operating system version, browser type, language, country, time of request, referring URL, and any other relevant technical data.
  • Usage data and any errors encountered during service use.

Additionally, we use Google Analytics, a web analytics service provided by Google, Inc. (USA). Google collects information, including your IP address, which is processed and stored by Google in accordance with their privacy terms. You may disable Google Analytics cookies by visiting their opt-out page.

2.2 Voluntarily Provided Information
This may include:

  • Information required to complete your subscription and billing, such as name, email, address, phone number, and banking or fiscal data.
  • Personal data for making donations, such as name, email, address, city, postal code, phone number, and card number.
  • Information provided through contact or feedback forms, such as your name, email, and any comments.
  • Personal data provided for participation in our activities on social media, such as your photo, name, or geolocation.

2.3 Information Provided by Third Parties
This may include:

  • Data provided by payment processors, such as transaction amount or time.
  • Data from social media or similar services.

3. Rights and Purposes
The completion of forms is voluntary; however, if mandatory fields are not filled out (marked with an asterisk or “required”), certain features of the site may be unavailable or limited.
The personal data you provide will be included in the data files owned by Can Cristofol Farm & Shop to address your requests.

You have the right to access, rectify, delete, limit, oppose, and port your personal data at any time by contacting us at: [email protected]. You may also send requests to our address:
Vende de Morna, Poligon 1 Disseminat 37, Parroquia de Sant Carles de Peralta, 07850 Santa Eularia des Riu, Illes Balears, Spain.

In case you have provided consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the legality of processing based on consent prior to withdrawal.

If you believe that your data is being mishandled, you may file a complaint with the appropriate data protection authority.

4. Use of Data
The collected data will be used for:

  • Managing and updating services (based on our legitimate interest to maintain and improve our service).
  • Addressing your inquiries (based on our legitimate interest to respond to user requests).
  • Processing donations (based on your consent).
  • Issuing donation certificates for tax deductions (based on legal obligations).
  • Sending newsletters or promotional offers (based on your consent or contractual relationship). You can unsubscribe from these emails at any time.
  • Processing payments and issuing invoices (based on the contract).
  • Publishing and managing comments on content (based on your consent).
  • Ensuring the security of the service, investigating illicit activities, enforcing terms, and assisting authorities in investigations (based on our legitimate interest to ensure security).

We may also use personal and non-personal data in aggregate and anonymized forms for third-party sharing, ensuring no personal identification occurs.
We do not engage in automated individual decision-making.

4.1 Communications via Email and Contact Forms
Our website uses TLS encryption to allow secure transmission of personal data through standard contact forms. Personal data will be processed automatically and stored in activity files.
Your IP address will be used to verify the source of the message and recommend appropriate responses.

4.2 Social Media
We maintain profiles on major social media platforms. As the data controller, we handle any personal data published on these platforms.
Data will be processed in accordance with the social media platform’s policies. We will not extract personal data from social networks unless explicitly authorized by the user.

5. Data Retention
The retention period for personal data will vary depending on the nature of the data:

  • Non-personal data is retained indefinitely.
  • Customer data (subscriptions or purchases) is retained for the minimum necessary period, up to:
    • 5 years (according to Article 1964 of the Civil Code).
    • 6 years (according to Article 30 of the Commercial Code).
    • 10 years (according to Article 25 of Law 10/2010).

6. Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.

7. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the date of the last update. Please review the policy periodically to stay informed about how we protect your data.

Contact Information
For any questions regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Mobile: (+34) 619 852 442
Address: Vende de Morna, Poligon 1 Disseminat 37, Parroquia de Sant Carles de Peralta, 07850 Santa Eularia des Riu, Illes Balears, Spain.